FAQ
Asked, answered.
The questions we get asked most — and the ones we expect. Anything else — support answers within 48 hours on business days.
The product
What is Quentta, in one sentence?+
A nutrition-and-training engine for the Gulf: it reads your logged food, weight trend and workouts, and continuously re-plans your calorie targets, meals and sessions — instead of handing you a static number and wishing you luck.
When does the app launch?+
iOS first, a few weeks after this waitlist opens. Waitlist members get access first, in order — founding cohort at the front. We announce the date by email, never by countdown timer.
Does it work with real Gulf food?+
Yes — that's half the reason Quentta exists. 245 local products across 129 regional brands, plus the dishes themselves — machboos, saloona, karak, laban — with macros authored from on-pack labels, searchable in Arabic and English.
What's on the roadmap after launch?+
Three things, in honest order: an AI coach on top of the engine, wearable sync (Apple Health first), and Android. None are available at launch and none are sold as if they were — the engine works from what you log and doesn't need a wearable to adapt.
Founding & referrals
What exactly does the founding offer lock?+
Founding members get 30% off the published launch price for their tier, applied to the first billing period — the first month on monthly, the first year on annual. Renewals after that bill at the standard price. A one-time launch discount, not a trial. Full conditions in the Terms.
How do I earn a founding spot after the first 500?+
Invite one friend who verifies their email. Three verified invites extend the founding discount to the Athletic tier. Referrals count only on verification; farmed signups are removed before rewards vest — and yes, referrers earn a reward, which is why we say so everywhere the invite appears.
How do I cancel or get a refund?+
Through your App Store or Google Play settings — the stores handle billing and refunds end to end. We never see your card. The founding discount is applied automatically to your first bill — nothing to manage.
Data & safety
Where is my data stored, and can I say no?+
The waitlist stores your email, consent record and referral code with our cloud infrastructure providers located outside the UAE, under your explicit consent given at signup and a data-processing agreement — the lawful route UAE law provides while no adequacy list exists. You can withdraw consent and be erased at any time via privacy@quentta.com.
Is Quentta medical advice?+
No. Quentta is not a medical device and never replaces your doctor, dietitian or pharmacist. It will never tell you to start, stop or change a medication — it flags, so you can ask your doctor. And it is not for anyone with, or at risk of, an eating disorder; if that's you, please talk to a professional.
Why 18+?+
Quentta plans calorie deficits and training loads — guidance that isn't appropriate for minors. You must be 18 or older to join the waitlist or use the app, and we build technical measures to enforce it.